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Supply Chain
189754 Requisition #
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As a member of AEO’s Executive Leadership Team (ELT), the SVP of Global Supply Chain & Logistics has the responsibility of leading AEO’s global logistics, trade compliance, and distribution network. This position has functional oversight for the International Freight, Domestic Freight, Distribution Centers (including 3rd Party Logistics), Trade Compliance, Supply Chain Technology and Supply Chain Planning Teams. Together, this team of 1300+ associates are responsible for the annual movement of 200M+ units and control of $300M+ in direct spend world-wide. This includes supply chain operations supporting AEO owned and operated retail businesses in the US, Canada, Mexico, China and Hong Kong as well as our franchise partners across the globe via a transport hub in Singapore.

You will be expected to advance AEO’s industry leading supply chain by setting a strong strategy and vision in support of and influencing key aspects of AEO’s corporate strategy. In addition, you will inspire your team and lead efforts to deliver sound operating results; exceeding customer expectations, optimizing spend, delivering innovation, fostering community engagement, creating sustainable operations and developing a talented team.


• Deliver shareholder value through the effective transportation, processing and delivery of AEO merchandise world-wide; responsible for total distribution center and delivery cost optimization.

• Lead the planning and execution of Global Supply Chain & Logistics solutions, in accordance with other business strategy planning, to meet AEO’s short and long term goals. This entails frequent interaction with C-suite/executive leadership.   

• Foster collaborative relationships with other leaders and be a role model for the organization in way of thought leadership and contribution/alignment to the Company’s strategy and core values.

• Drive supply chain efficiency/effectiveness as well as solutions to meet ever changing customer service expectations; push innovative solutions for our Customers as well as in support of the overall business strategy.

• Responsibility for fostering and ensuring supply chain sustainability within AEO and across our business/franchise partners.

• Integration of process/strategy with various cross functional partners across the Company, including but not limited to Production & Sourcing, Digital Commerce, Digital Technology/IT, Store Operations, International & other internal support teams (Legal/Finance/HR, etc.).

• Discuss, coach and lead teams through a wide array of topics including business strategy to the tactical execution of the strategy; provide expertise on complex topics, leaning on past experience and know-how to guide others to meet or exceed goals.

• Build cross-functional partnerships, leverage insights from various areas of the business to inform planning, processes and grow capability for the Global Supply Chain & Logistics function.

• Interact with external vendors for the delivery/development of new Supply Chain technology, and/or as a point of resolution on current integrations and platforms.    

• Support the growth of AEO’s digital business by working with teams to foster innovative solutions for attracting and retaining talent at all levels of the organization, including the exploration of new technology and automation.

• Influence and support our brand identity within the areas that we work and play; lead/support efforts around AEO’s employment proposition and serve as a leader for community engagement topics.  

• Champion the development of associates, ensure robust succession plans are developed and in place at all levels of the function.

• Support and foster positive labor relations; play a role in labor meetings/negotiations, if/where required.

• Lead the Global Supply Chain & Logistics function to:

o Minimize company risk and maintain compliance in areas of trade and regulatory, vendor compliance, and product safety.

o Effectively and cost efficiently moving product to all Stores (intl. & domestic) and to over 81 e-commerce destinations.

o Process goods through efficient OMNI-channel distribution and robust workforce planning; manage/track all skus to ensure proper accounting of AEO inventory, etc. 

o Deliver Supply Chain data management and planning to ensure smooth coordination across systems/teams; leverage analytics for data-driven decision making, where appropriate.   

o Manage up to $0.5B in spend annually.   


Strong business acumen and relentless focus on the customer; Exceptional organizational, leadership, motivational, analytical problem solving and strategic thinking; High sense of personal ethics, trustworthy; Superb communication skills with the ability to effectively influence and inspire superior performance at various levels within the organization; Coaching skills to help enable other leaders to continuously improve their leadership capabilities; Articulate with a high level of credibility when speaking with others; Strong command skills and executive presence; Comfort engaging with C-level executives in a polished and professional manner; keen sense of awareness reg: industry trends, regulation, competition and potential impacts to the business; relatable, sense of humor and ability to adjust his/her style to best meet the needs of the audience, as required. 


Bachelor’s degree in business, engineering or supply chain field. MBA preferred. Minimum of 15+ years of experience within Supply Chain Management and/or Logistics with progressive scope of responsibility, application on a global scale preferred; experience working with a large, global Stores organization; experience serving as, or potentially working with, Executives for commercial, inventory/merchandise planning, technology and .com; strong understanding of warehouse management/order fulfillment systems, and transportation management methods; experience with data-driven analytics, metrics, KPIs to measure and drive results; demonstrated experience leading a diverse, high-performing team which includes fostering “ready now” talent as future successors for key roles; experience effectively managing large budgets including capital expenditure and growth projects/initiatives; ability to travel, including international.

Experience Requirements

• Strategic Planning- Strong critical thinking skills and experience building strategic plans

• Global Experience- Experience leveraging 3rd parties globally (i.e., in support of logistics capabilities and licenses business)

• Forecasting / Workforce Planning- Experience forecasting labor plans/volume profiles within an OMNI-channel environment

• Leading Across Functions- Successful track record amongst multi-team projects/partners/peers involving other teams/locations

• Delivering Results- Solid, proven track record of delivering results

• Change Management- Experience leading teams through change, and challenging the status quo

Leadership Competencies

• Strategic Orientation- Analyzes and defines multi-year market-based strategy for own area, drives short-term and long-term strategy

• Resourcefulness- Agile and insightful, able to identify and eliminate barriers, develops processes and partnerships 

• Collaboration & Influencing- Builds relationships broadly across the organization,

• Servant Leadership- Trustworthy with a high degree of credibility and integrity, inspires others to do their best work

American Eagle Outfitters, Inc. is an equal opportunity employer

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