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Supply Chain
221408 Requisition #


A Maintenance Supervisor is responsible for leading and coaching a group of hourly associates in overseeing maintenance of distribution facilities, including conveyor, racking and other equipment repair and maintenance within a state-of-the-art, high-technology distribution centre. As well responsible for supporting the transition to “omni-channel” fulfillment processing.


Located at our Mississauga Distribution Centre location, this role typically is a Monday to Friday with the expectation of flexibility during weekend when the business requires.


REPORTS TO:          Maintenance & Facilities Manager


SUPERVISES:           Maintenance Helpers & Associates




·         Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed.

·         Direct preventative maintenance and repairs on conveyor and material handling equipment, electrical diagnosis and repair, facility maintenance and repair, and general construction

·         Monitor execution and reporting of approved preventative maintenance programs for all equipment in the distribution facility, (including yard tractor equipment)

·         Maintain centralized organization of all mechanical and building drawings, equipment inventory, work order history and supplier/contractor contact listings

·         Partner with facilities department to assure proper electrical, structural and mechanical issues are addressed when creating, repairing or replacing any property related to the distribution facility

·         Ensure Maintenance and Operations team partner for best practices across distribution facilities

·         Coordinate contractor work on-site to avoid interruption of facility operations and to remain within the constraints of DC needs and security

·         Ensure Maintenance team acts as active participant in safety program development and committees

·         Coach, develop and train Maintenance team to facilitate performance of maintenance duties; keep the distribution facility clean, safe and operational at all times

·         Develop structured training programs for team to gain working knowledge of PLC controls, put-to-light controls systems and general electrical work

·         Promote and maintain high employee morale and safety, and counsel employees for unacceptable performance/attendance

·         Additional duties as assigned

·         Other duties as assigned

Learning & Development




  • Infuse a team with passion, innovation, and teamwork through a focus on people and integrity—AEO, Inc.’s core values!

  • Be a role model leader for others by: acting with integrity and respect, approaching responsibility with confidence and ownership, inspiring superior performance, and developing a track record of success.

  • Manage team members coaching for growth and development; ensure department morale and engagement remains high.

  • Utilize tools, resources, and new experiences to advance own skills and proactively seek out feedback to identify development opportunities.

  • Champion change in a way that promotes and maintains high employee morale; strive for continuous improvements in all areas.

  • Maintain a passion for winning!   


  • Performance management and hiring of associates
  • Dictate destination of workflow and human resources

  • Prepare and present associate reviews

  • Accident investigation and recommendation for corrective action

  • Oversee corrective actions on performance of outside contractors

  • Research sources and purchase electrical equipment and parts to support business needs and growth  



  •  2 years previous Supervisor/Management experience in a warehouse/distribution/retail environment or equivalent; .com and/or “Omni-channel” retailing experience preferred.
  • Minimum 5 or more years of previous maintenance experience preferred

  • Mechanical trade experience preferred

  • Programmable Logic Controller (PLC) experience a plus

  • Knowledge forklift and battery repair and maintenance, and preventative maintenance preferred

  • Proficient MS Office Suite, Outlook & Internet applications

  • Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills

  • Strong verbal and written communication skills

  • Demonstrated collaborative skills and ability to work well within a team

  • Ability to work with and influence peers and senior management and not afraid to be hands on when required

  • Ability to work in a fast-paced and deadline-oriented environment

  • Self-motivated with critical attention to detail, deadlines and reporting


AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

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