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Supervisor - DC Operations 1

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Supply Chain
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201831 Requisition #
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COMPANY & LOCATION SUMMARY:

Don’t let our casual and fun work atmosphere mislead you (we proudly wear jeans and t-shirts to work), we are wicked smart people focused on achieving results.  How else would our company have grown from annual sales of approx. $1 Billion in 2001 to annual sales of approx. $3.522 Billion last year?  Enough about the past though, our future is compelling.  In addition to maintaining our US leadership position we are focused on growing and enhancing our global business.  For example in 2013 we expanded into Mexico and now have our own stores in mainland China, Hong Kong and the United Kingdom. We also have license agreements with third parties to operate American Eagle Outfitters and Aerie stores throughout Asia, Europe, Latin America and the Middle East. As of January 2016, we operated 949 American Eagle Outfitters stores and 97 Aerie stand-alone stores and we’re shipping to 81 countries worldwide.  We have a fantastic leadership team that prides itself on focusing on individuals’ strengths, treating people like people and not as objects and delivering both results while enabling rewarding careers. The Ottawa Distribution Center is comprised of 600+ associates, over 1,500 during peak, and 3 shifts.

 

DC Supervisor – Operations 
• Shift: Evening Shift

 

RESPONSIBILITIES:
• Show Passion, Innovation, and Teamwork through a focus on People and Integrity—AEO’s core values!
• Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed.
• Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success.
• Manage team members coaching for growth and development; ensure department morale and engagement remains high.
• Forecast and respond to production volume and labor needs to maximize productivity and ensure quality
• Develop and implement methods and procedures to improve efficiency and safety of operations; drive change and adapt to “Omni-channel” fulfillment processing in 2015.
• Communicate daily to associates regarding production goals and company information
• Access reports and interpret data in order to plan daily production goals
• Monitor WMS systems and report problems to systems team for resolution
• Observe for mechanical and safety deficiencies on a daily basis and alert the appropriate area
• Interface with other supervisors/departments to maximize the labor force to meet daily objectives.
• Train, develop, and supervise hourly employees; scale-to-size in terms of team leadership and team efficiency (i.e., able to effectively lead smaller team and larger team while efficiently supporting
• Maintain the security of all merchandise and capital equipment in assigned departments
• Promote and maintain high employee morale and safety, and counsel employees for unacceptable performance/attendance
• Administer company policies and procedures
• Maintain the accuracy of inventory
• Evaluate job performance of associates in assigned departments

 

QUALIFICATIONS:
• Bachelor's Degree in Business Management, Logistics or equivalent work experience
• Two years previous management experience in a warehouse/distribution/retail environment or equivalent; .com and/or “Omni-channel” retailing experience preferred.
• Understanding of WMS and/ or experience in a RF environment
• Ability to manage multiple assignments

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