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Digital
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201002 Requisition #
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We are working to make American Eagle Outfitters the smoothest place to shop on the Internet and the Performance Engineering Team is a large part of making this possible. The Performance Engineering Lead will work closely with Development, DevOps, Quality Engineering, and Business teams to ensure AEO’s site and applications are available to take orders all day, every day. This position requires a mix of analytics, development, systems engineering skills, as well as strong base of performance testing methodologies and processes.

RESPONSIBILITIES:

  • Coordinate and lead Performance Engineering resources as well as plan for needs from stakeholders in development, infrastructure, and release teams
  • Create and refine effective performance test objectives, test plans, and scenarios that support AEO performance across all applications
  • Determine environment and release health and thorough performance testing and analysis to ensure uptime of site under normal and peak traffic
  • Utilize monitioring tools to detect, isolate and resolve performance issues and implement new monitoring checks and tools as needed
  • Communicate performance results to organizational stakeholders for day to day operations as well as performance trends over time
  • Coordinate and facilitate reviews and root cause analysis of performance challenges with development, application, and infrastructure teams
  • Analyze performance results and trends to identify issues and suggest optimizations in code, process, or infrastructure
  • Maintain testing servers and hosts both on-site and cloud-based
  • Understand application topology and how code changes and new applications impact the user experience as well as site performance
  • Conduct quality coding processes of test scripts and models, including peer reviews
  • Partner with business teams and development teams to define performance thresholds, performance benchmarks, and SLAs
  • Additional responsibilities as assigned

QUALIFICATIONS:

  • 5+ years of relevant application development/performance experience
  • E-commerce experience preferred
  • Strong analytical, prioritizing, planning, problem-solving, and presentation skills
  • Strong verbal and written communication skills
  • Demonstrated collaborative skills and ability to work well within a team
  • Demonstrated troubleshooting and problem solving skills
  • Ability to work with and influence peers and senior management
  • Ability to work in a fast-paced and deadline-oriented environment
  • Self-motivated with critical attention to detail, deadlines and reporting
  • Programming experience required (C, shell scripting, java)
  • Knowledge of load-testing methodology and tools
  • Knowledge of eCommerce components and architecture
  • Knowledge of TCP/IP protocol (routing, firewalling, networking)
  • Knowledge of monitoring tools (e.g. Cacti, Nagios, Splunk, Tealeaf, RUM, BPM, APM)

American Eagle Outfitters is an Equal Opportunity Employer

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