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Program Manager – Inventory Health/S&OP

Supply Chain
233713 Requisition #

American Eagle Outfitters (AEO) is rapidly evolving its supply chain as customer behavior patterns shift. As more customers shift to shop online, AEO needs to build a supply chain infrastructure that can service its stores as before, get to more online customers faster, and do so in an economical way. This requires tightly controlling costs with service and flow of inventory plays a critical role in achieving that. With limited storage capacity in the DCs, there is a need to manage the health of the inventory to balance out aging inventory with space for new SKUs. Your role will be to establish the technology and processes to manage the health of inventory in our DCs and retail stores. You will be collaborating with inventory planners, site merchants, demand planners and DC teams to ensure that the age and velocity of the SKUs is managed properly against markdowns and liquidation needs. You will be playing a critical role in planning peak holiday season capacity needs and inventory ramp up. You are expected to be an analytical thinker while being able to explain the work in a simple language. You will inspire your team and lead efforts to deliver sound results; exceeding customer expectations, optimizing spend, delivering innovation while being part of a strongly engaged team.

Your responsibilities include:

  • Understanding AEO’s supply chain and supply chain data; using data to drive key insights in order to drive foundational changes within the supply chain and optimize process/outputs/results. 
  • Designing and owning methods to analyze, model and simulate inventory health and establishing what inventory is unproductive; providing KPIs and driving initiatives 
  • Convert data to information and then to insights enabling strategy definition and execution. Executing unproductive inventory routines on a monthly cadence
  • Being proficient in statistical/analytical/modeling approaches in order to provide insights to AEO’s supply chain; demonstrating subject matter expertise and assisting others in digesting the output of these models 
  • Striving towards quick turnarounds – don’t make perfect the enemy of progress
  • Enabling planning as well as the implementation of inventory optimization projects
  • Fostering collaborative relationships with various leaders and team members; displaying role model leadership, thought leadership and alignment with the Company’s core values and strategies 
  • Other duties as assigned


  • Master’s degree in operations research / industrial engineering or similar field
  • Minimum of 4 years’ experience working with supply chain management/logistics; Understanding of modeling/simulation packages, inventory and replenishment systems
  • Demonstrated ability in working with data, performing analysis and converting the analysis to actionable insights
  • Prior experience leading data and analytics centric business initiatives and driving action across business functions
  • Understanding of supply chain concepts such as transportation, warehousing and forecasting
  • Retail experience is a plus, while not required 
  • Experience working with SQL, Python, R, Gurobi, SC Guru etc 
  • Strong communication including written/verbal; experience presenting to large audiences including top leadership  
  • Ability to build trust and effectively influence at all levels of the organization  

About Us:

Our people come first. We employ more than 30,000 associates throughout the world and we believe that a truly diverse workplace is the result of an inclusive culture. It’s about more than simply bringing together people who are different, it’s about celebrating what makes us REAL.

We strive to be an employer of choice - a place where people are excited to come to work because they believe in what we do, enjoy working with each other, and have fun doing it.  

Learn more at http://www.aeo-inc.com

We celebrate the diversity of one through the inclusion of many. That’s what makes us REAL

American Eagle Outfitters is an Equal Opportunity Employer



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