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Director - Retail Concept & Innovation

Real Estate & Construction
233140 Requisition #

We are seeking a Director of Global Retail Concept & Innovation to add to our dynamic team. The successful candidate will lead a group of forward-thinking architects and diverse designers who will lead the creation of innovative new Retail Concepts, Store Formats and Branded Experiences for American Eagle & Aerie.

The Director of Global Retail Concept will report to the VP of Customer Experience & Environments, will interact with the company’s senior leadership and cross-functional teams within the organization, and will closely collaborate with external vendors to ensure the quality realization of new store prototypes and designs.


  • Team Leader: Inspire, engage and manage the Retail Concept & Innovation Team

  • Be curious, be brave with a strong Design Ethos

  • Be a 3D Storyteller and integrate Digital with Physical

  • Create award winning new Omni Channel Retail Concepts & Experiences

  • Deliver best of class design for High Profile Prototype Stores on time and within assigned budget

  • Collaborate globally with International Partners in support of localized Global Retail Development

  • Manage and Direct outside consultants

  • Develop team members to become future leaders


  • Minimum 10 years of direct progressive experience in retail concepts, branded architecture and experiential design with a major retail company or top design agency

  • Bachelor's degree in Architecture or equivalent mandatory

  • Knowledge of visual merchandising best practices, with proven experience in retail presentation

  • Ability to hand sketch to convey design ideas and concepts quickly to leadership and business partners

  • Familiarity with CAD, Sketch UP, 3D rendering, and Adobe Creative Suite

  • Effective oral and written communication and the ability to interact with senior level executives

  • Strong analytical & creative problem solving skills

  • Proficient knowledge of Architectural Drawing details, and construction costs, Means and Methods

  • Knowledge of Millwork and Retail Fixture standards and details

  • Deep knowledge and understanding of latest global retail concepts and trends

  • Dedicated and Inspirational Leader

  • Strong Interpersonal skills

  • Be comfortable and confident in bringing ideas to life in the built environment

  • Acute sense of pop culture, retail, tech and design trends

  • Ability to effectively present and communicate creative ideas and concepts to cross-functional teams

  • Ability to work independently and manage a team

  • Ability to multi task through aggressive schedules in a very fast paced environment

  • Strong background in driving accelerated timelines

  • Demonstrate ability to proactively identify and escalate issues and process improvements

  • Technical proficiency required to standardize fixture package - fixture detailing - and new fixture development

American Eagle Outfitters, Inc. is an equal opportunity employer

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