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Store Operations
233267 Requisition #

POSITION TITLE: Coordinator, Store Experience - Store Operations

REPORTS TO: Lead, Store Experience - Store Operations                  


Create and manage core training for AE & Aerie associates including the Bra training program, Jean training program, associate on-boarding and evergreen selling strategies.


  • Create and elevate training for AE jeans focused on driving the category, elevating top performers and increasing associate knowledge and selling skills around jeans
  • Create and elevate training for Aerie bras focused on driving the category, elevating top performers and increasing associate knowledge and selling skills around bras
  • Implement strategic roadmap for ongoing Selling Model core training
  • Concept and write scripts for video based training related to Selling Model, Jeans Domination & BFF programs
  • Collaborate with Field Leadership team and corporate business partners to ensure current training programs are relevant and incorporates best practices to drive consistent execution and business
  • Analyze and evaluate training needs to formulate learning systems and performance improvement solutions for core training
  • Monitor and evaluate the effectiveness of the current core training programs by creating and implementing measures to track outcomes and to ensure alignment with company objectives
  • Plan and manage projects using internal and/or vendor resources including accountability for budget, product and resources
  • Manage translation implementation into the Learning Management System platform
  • Manage JIRA heat tickets for Store Experience platforms
  • Additional responsibilities as assigned

  • Bachelor’s Degree in Learning & Development, or related field
  • Three + years retail management and/or retail corporate experience
  • Prior retail management experience preferred
  • Travel is required, including the potential for international travel
  • Experience using or creating with a Learning Management System
  • High degree of proficiency Adobe InDesign, Power Point, MS Office Suite, Outlook, & Internet applications
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, project management (from conception to completion), & planning skills
  • Understand and comfortable working with multiple learning styles
  • Strong verbal and written communication skills
  • Demonstrated collaborative skills and ability to work well within a team
  • Ability to work with and influence peers and senior management
  • Ability to work in a fast-paced and deadline-oriented environment
  • Self-motivated with critical attention to detail, deadlines and reporting

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

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