This job posting isn't available in all website languages

CONTRACTOR: Analyst – Trade & Regulatory Compliance

Customs Compliance
220272 Requisition #


The Trade Compliance Analyst will support Global Trade Compliance Team by providing research, analysis, communication, and record keeping in compliance with American Eagles Trade Compliance Program and policies, and U.S. and international government regulations.This position is accountable for working closely with Manager and Production partners to analyze, maintain, and grow the First Sale for Export (FSFE) Duty Savings vendor base while remaining compliant with Customs and Border Protection (CBP) guidelines.


  • Complete management and oversight of all First Sale for Export (FSFE) Duty Savings Program activity and work with manager on assigning First Sale tasks to Coordinator, as needed.
  • Act as a key liaison between the company and our Customs Brokers including the management of periodic reports and analysis.
  • Determine error rating scale for daily and periodic audits, examine results, and prepare data for quarterly review with Manager, Director, and Agents to set expectations, create corrective action plans and monitor performance/improvement. Communicate all findings, plans and results to AEO Production partners.
  • Create and own Standard Operating Procedures for customs compliance purposes:  FSFE desktop procedure, Customs Broker responsibilities, and External user guide for First Sale vendors.   Retain reasonable care package, title and risk of loss chart, and extensive operating profit margin database.
  • Partner with AEO Trade Compliance Legal Counsel to complete annual review of current processes and Reasonable Care Package to ensure best practices are maintained.  Develop and implement any changes communicating with agents, vendors, internal partners and outside consultants as needed. 
  • Analyze average MMM% based on Qlikview reporting for all first sale relationships and enter into Tradestone annually. Maintain fee schedule analysis chart to track trends in margins reaching out to vendors and AEO Production team when needed.
  • Own and amend First Sale process and procedures manuals and communicate updates to documentary requirement checklists and other required transactional templates to agents, vendors, and outside consultants. Ensure best practices based on consultant/ CBP recommendations.
  • Conduct training of all new merchandise vendors on FSFE procedures, provide alternatives to improve accuracies and acceptable record keeping standards. Monitor to ensure their compliance.
  • Provide feedback, training and counsel vendors to mitigate risk to AEO and correct performance that does not meet set expectations.
  • Communicate to vendor in the case of conflicting/inaccurate information and escalate issues to Agents or Manager as needed
  • Document and sustain desk level procedures for all monthly quantitative reporting.
  • Conduct comprehensive review of all consultant deliverable reports and provide feedback and documentation prior to approving the vendor for first sale.  Communicate to Manager any risks associated with bringing on a specific vendor or factory and communicate vendor information to Customs broker to ensure entries are made accurately.  
  • Analyze quarterly duty savings for each vendor, based on quantitative metrics to determine the number of audits to conduct targeting high value vendor shipment in order to mitigate entry risk.
  • Audit transactional documentation provided by vendor. Manage audit results and Master Spreadsheets to be used for tracking/analysis purposes and quarterly Agent/Vendor/Factory performance reviews.
  • Utilize knowledge and experience as Licensed U.S. Customs Broker to make transactional risk decisions.  
  • Manage Policy Manual and Desktop Procedures for the First Sale program. Communicate with U.S. Customs Brokerage account manager to update first sale SOP in the case of process changes.
  • Review and Process Post Entry Adjustments to ensure proper disclosure to U.S. Customs.
  • Meet with Import accounting monthly and review outstanding accruals and provide an update on filed PEA’. Determine the amount that AE will pay or receive a refund.
  • Correspond with external organizations such as customs agents, freight forwarders/agents, carriers and consultants.
  • Perform regular import/export operational compliance audits ensure due diligence/reasonable care with regulatory requirements and implement corrective actions as necessary.
  • Partner with Internal Legal counsel and develop tracking for all Royalty Agreements.
  • 3rd Party exemption –establish who will be the IOR on 3rd party orders.
  • Duty Savings Financial Reporting- Create, compile, and distribute monthly compliance report.
  • Report quarterly Canada Design Fee to Canada Customs.
  • Collaborate with Payment team to implement process of auditing excessive broker charges and creating action plans to review with brokers.
  • Other Duties as assigned.

  • Bachelor’s Degree in Business Administration, Supply Chain/Logistics, Finance, or a related field
  • Equivalent experience may be substituted for formal education
  • Travel is required, including the potential for international travel
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced and deadline-oriented environment
  • Self-motivated with critical attention to detail, deadlines and reporting
  • Demonstrated collaborative skills and ability to work well within a team; proactively solicits feedback and perspectives
  • Good customer service skills, highly organized, professional demeanor
  • Is decisive and makes decisions in the face of ambiguity
  • Is change-oriented; constantly looks for ways to improve self and the business
  • Open to new ideas; finds creative solutions to issues
  • Thinks broadly and holistically about business and customer, views issues through a global lens
  • Is honest and transparent in interactions with others
  • Is optimistic and fun; looks for ways to improve self and the business
  • Strong problem solving skills and analytical capabilities
  • Demonstrate attention to detail and accuracy.
  • Ability to handle multiple tasks and changing priorities simultaneously set priorities in a fast paced environment and work both independently and as a team.

Our people come first. We employ more than 30,000 associates throughout the world and we believe that a truly diverse workplace is the result of an inclusive culture. It’s about more than simply bringing together people who are different, it’s about celebrating what makes us real.


We strive to be an employer of choice - a place where people are excited to come to work because they believe in what we do, enjoy working with each other, and have fun doing it.  In addition to our great culture we offer generous benefits including health, well-being, time off, flexibility, discounts on merchandise, casual dress code and even free on-site parking!


Learn more at www.AEO-Inc.com


American Eagle Outfitters is an Equal Opportunity Employer

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions