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Store Operations
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212581 Requisition #

POSITION TITLE: Analyst, Store Operations

REPORTS TO: Senior Director, Store Operations

SUPERVISES: N/A

POSITION SUMMARY:

Provide the analytical backbone for key decisions in Aerie and American Eagle Outfitters to better service the customer while increasing profitability.

 
RESPONSIBILITIES:
  • Develop and maintain a store capacity model; identifying stores with capacity concerns and troubleshooting to improve store efficiencies
  • Support the operations team with analytics to drive key business decisions
  • Proactively dig into data to determine root cause when system or field compliance issues occur
  • Analyze sales, payroll, and KPI data to identify ways to improve in-store sales
  • Become the expert in store and customer data to draw insights on customer behaviors driving sales
  • Evaluate flexible fulfillment metrics to identify areas of improvement
  • Develop reporting to support Store Operations in the maintenance of in-store processes
  • Support the Process Improvement and Innovation/Tech groups with the analytics they require
 
 
QUALIFICATIONS:
  • Bachelor’s Degree in Computer Science or Analytics
  • Must have a strong ability to interpret large sets of data and dig down to key business insights
  • Strong ability to communicate findings in a clear and concise manner to all areas of the business
  • Strong presentation skills
  • Must be a proactive, self-starter
  • Must be extremely detail oriented
  • Previous experience in a retail environment
  • High degree of proficiency MS Office Suite, SQL, store inventory systems, and MS Access
  • Demonstrated collaborative skills and ability to work well within a team
  • Ability to work in a fast-paced and deadline-oriented environment
 
 
 

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.


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