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Supply Chain
215486 Requisition #

Position Summary: 

As an Analyst of Outbound Operations at AEO, Inc., you will be a key member of the Global Logistics team providing daily insights that drive excellence in the annual movement of 246M+ units including 25M+ parcel shipments direct to customer. You will be responsible for continuously assessing and optimizing logistics processes, assets, services and people in order to meet AEO’s operational goals. Your efforts will contribute to the reliable and predictable delivery of freight into the distribution network and ensure speed, cost and service enhancements to our Company and customer.  
You will improve our customer experience by building tools, solutions, and analytics that help us better understand their needs. You will use data mining, model building, and other analytical techniques to define and measure metrics for evaluating the health of the business. You will create reports and dashboards to communicate your findings to drive business decisions.

Your responsibilities include:


  • Executing the parcel transportation strategy; continuously optimizing the flow of goods to reduce costs and drive reliability of speed and efficiency in the network; supporting the implementation of new delivery strategies like same day, next day and 2 day delivery models that support overall company/departmental strategies
  • Collecting, cleaning, and analyzing data in order to draw trends and insights to assist in future planning and process improvements; assimilating findings and recommendations for presentation to leadership
  • Building daily performance reports from parcel providers to ensure on time performance;  facilitating communication across the Global Supply Chain teams and Store Operations to prepare/publish regular updates; following up and driving action items that improve cost, service and speed
  • Ensuring timely communication of transportation-related network/carrier capacity needs, disruptions and their impact to AEO’s business; ensuring services are in-line with contractual commitments, communicating perceived risks and working proactively to provide solutions that mitigate delays and sales risk
  • Supporting risk motivational plans for every market and every point of failure; flawlessly executing plans during times of distress – geopolitical, weather, union or seasonal changes in partnership with leadership
  • Participating in the procurement process of parcel transportation providers including business opportunity analysis, requests-for-proposals, contract negotiations, and ongoing management of vendor relationship as needed
  • Developing, recommending and implementing new processes/enhancements to facilitate greater efficiencies within the department; creating continuous improvement initiatives for greater efficiency and cost savings
  • Additional responsibilities and projects as assigned


  • Bachelor’s Degree in Data Analytics, Statistics, Mathematics, Computer Science, Transportation, Quantitative Finance  or related field
  • 1-3 years of experience in data analysis, big data or business intelligence
  • Experience gathering business requirements; using industry standard business intelligence tools to extract data, formulate metrics, and build reports
  • Experience with coding, query development, and visualization – SQL, PL/SQL, Python or Tableau
  • Excellent verbal and written communication skills; demonstrated ability to explain logistical processes and problems to non-practitioners to arrive at workable solutions

  • Experience with supply chain operations or transportation would be a plus but not required


Our people come first. We employ more than 30,000 associates throughout the world and we believe that a truly diverse workplace is the result of an inclusive culture. It’s about more than simply bringing together people who are different, it’s about celebrating what makes us REAL.


We strive to be an employer of choice - a place where people are excited to come to work because they believe in what we do, enjoy working with each other, and have fun doing it. 


Learn more at www.AEO-Inc.com


American Eagle Outfitters is an Equal Opportunity Employer


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