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American Eagle Outfitters - Specialist - Store Loss Prevention - United States

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Loss Prevention
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195729 Requisition #
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POSITION TITLE: Store Loss Prevention Specialist
REPORTS TO:
Sr. Manager – Loss Prevention, Manager – Loss Prevention, Supervisor – loss Prevention
SUPERVISES:
Contract Security personnel
 
PURPOSE:
  • Responsible for the physical security, loss prevention and safety in a large format store
  • Supervise contract security associates and monitors security systems in a large format multiple brand environment
RESPONSIBILITIES:
  • Enforce company Policies and Procedures
  • Investigate known or suspected internal/external theft
  • Monitor POS exception reports and follow up significant exceptions
  • Conduct store training audits to identify problem areas or procedural deficiencies
  • Monitor CCTV, fire, and burglar alarm systems
  • Respond, report, and investigate customer/employee accidents
  • Promote and maintain a high level of security associate performance, morale and safety awareness; counsel security associates for unacceptable performance/attendance issues
  • Issue access/identification badges as needed
  • Maintain Security Officer Training Manual
  • Maintain LP/Security systems (CCTV, EAS, Access Control, Safe Audit, Tour Guard, etc.)
  • Collaborate with law enforcement agencies to report or investigate crimes
  • Serve as a witness during integrity conversations
  • Inspect buildings, equipments, and access points to determine security risks
  • Maintain reports/documentations on security related incidents and investigations
  • Inspect, test, and maintain sprinkler/standpipe system in store (require to pass FDNY Certificate of Fitness exam within 90 days of employment)*
  • Train store associates and management in Loss Prevention policies and procedures
  • Testify in civil or criminal court proceedings
  • Perform other duties as assigned
AUTHORITY:
  • Location based LP Specialist position responsible for all aspects of physical security, LP training, safety, and investigation
  • Direct work of contract security officers
QUALIFICATIONS:
  • Minimum high school education or equivalent
  • Bachelor’s degree a plus, but not required
  • Store management experience preferred
  • Excellent verbal and written communication skills
  • Average computer skills
  • Good problem solving ability and a high sense of urgency
 
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
 
 

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